For at least the 3rd time since I have lived here I have saved my neighbours from flooding, or more flooding. The faces and pipes have changed, but the water is still as wet.

Paul, a nice lad from Latvia, banged on my door to ask if I had an emergency plumbers number. The answer was no, but I put trousers over my pyjamas and went to help. They had come home to find water spurting in the kitchen and water is over an inch  deep in the cellar. He had already done the obvious, but the stop cock either isn’t, or does not work. I eventually figured out the pipe had come off the hot tap, but the red stop tap did no stopping. I eventually turned it off with the screw cock (?), which is only obvious if you have seen one before.

I left them with my wet & dry vacuum, and some advice.